Description
Position Title : Cake Decorator
Department : Bakery
Reports To : Bakery Manager
Flsa Status : Non-Exempt
Job Summary :
Responsible for decorating cakes and other baked goods to create visually appealing, customized designs for various occasions like birthdays, weddings, holidays, and special events.
Essential Job Functions :
- Maintain presentable and adequately filled shelves and displays.
- Control freshness by date coding all products and pulling out-of-code merchandise daily.
- Wrap, package, and price all products accurately and legibly.
- Maintain the regular cleaning and sanitation program established by company policies.
- Maintain good customer relations by providing prompt and courteous customer service.
- Work with customers to understand their vision and create customized designs for cakes, including color schemes, themes, and messages.
- Manage multiple cake orders and ensure timely delivery, particularly during peak seasons
- Greet all customers and be observant to your surroundings.
- Abide by all company policies as stated in the Employee Handbook.
Supplemental Job Functions:
- Answer customer calls and take special orders.
- Assist in baking products when needed.
Minimum Knowledge, Skills, and Abilities Required :
- Must have strong communication skills to provide adequate customer service.
- Must have dexterity in hands to wrap, package, and decorate products.
- Must be able to read and write to properly tag and price the products.
- Must have previous experience decorating cakes.
- Must be able to lift up to fifty (50) pounds as needed.