Job Summary
Supports operations required to implement the organizational sales strategy, drive revenue growth, and accomplish financial objectives. Implement processes, tools, and structures to support the sales organization's operations. Conducts long-term and short-term goal setting for teams and individuals and uses data to measure and monitor sales processes, identify issues, and enhance performance. Monitors the industry, business environment, competitors, and customers to develop action plans for expanding and retaining the customer base. Use customer feedback and insights to collaborate with internal stakeholders to identify and suggest new products. Participate in meetings, presentations, and demos to support or close strategic or high-value sales. Ensures that project/department milestones/goals are met and adhering to approved budgets. Successful Sales Representative achieved results through developing and maintaining consultative partnerships and effectively addressing bakery/ingredient customer needs by identifying profitable opportunities with existing customers and successfully prospecting new accounts.
Essential Job Responsibilities
- Increase revenues of existing key customer accounts by maintaining close relationships and communication to understand their needs - both technical and commercial
- Identify and develop new customer accounts through networking and direct contacts
- Coordinate with company sales support to ensure availability and timely delivery of technical support services as well as product training
- Manage the entire selling process
regular customer visits, sharing product information, quotations, order processing, post-delivery follow up
- Stay up to date with the bakery market in the territory, including competitor activities, new market trends, new products, ingredients etc. and regularly report such market activities in the company
- Calculate margins, negotiate terms, prepare estimates and bids to meet specific customer needs
- Prepare annual budget based on customer sales forecasts
- Represent the company in the local exhibitions, conferences, and seminars.
- Participate in monthly sales meeting
- Other Duties assigned
Competencies
- Planning & Organization-Integrates changes smoothly, Plans for additional resources, Prioritizes and plans work activities, Sets goals and objectives, Uses time efficiently, Works in an organized manner
- Teamwork-Balances team and individual responsibilities, Contributes to building a positive team spirit, Exhibits objectivity and openness to others' views, Gives and welcomes feedback, Puts success of team above own interests
Required Skills
- Excellent management, analytical and organizational skills.
- Familarity with all customer related items
- Reporting
- CRM Proficiency
- Proficient in database and accounting computer application systems.
- Excellent written and verbal communication skills
- Experience with (windows), Microsoft Office, Excel and Outlook
- Willingness to learn the technical aspect of the products
- Highly organized, self-starter able to set and follow priorities and manage multiple projects.
Ability and desire to act both hands on over with small or non-matured environments if needed and with a more strategic way when possible.
Required Qualifications
- Associate or Bachelors's degree or relatable work experience.
- 5+ years experience
Working Conditions
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 20 pounds at times.
- Warehouse production environment
- Travel-50% of the time