RetailSales Associate
Role Purpose
As aRetailSales Associate, you create an exceptional experience for every guest by delivering Wild Fork's service philosophy of personal chef and friendly butcher. You engage customers with expert product knowledge, meal inspiration, and warm hospitality while supporting replenishment, inventory accuracy, and store readiness.
You play a vital role in maintaining a clean, well‑stocked, easy‑to‑shop store and confidently perform essential operational routines — including working in freezer environments, handling cash, and supporting opening and closing duties — even when leadership is not present.
You bring our values to life every day: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.
Position Type: Full-time + Part-time
Starting Wage: $16.00 per hour + Monthly Bonus Potential
Core Responsibilities:
1. Customer Experience & Selling
- Deliver a warm, engaging "personal chef & friendly butcher" shopping experience.
- Provide recommendations, cooking tips, recipes, and product insights based on customer needs.
- Demonstrates understanding of daily sales goals, promotions, and store priorities, and applies thatknowledge through effective customer interaction and selling behaviors.
- Drive sales by engaging customers, building baskets, and suggesting product pairings.
- Support Wild Fork'sservice standardsto ensure customers feel welcomed, valued, and inspired to return.
- Leverages product knowledge to confidently recommend solutions, build basket size, anddeliver a personalized, engaging customer experience.
2. Replenishment, Merchandising & Store Readiness
- Stock, rotate, and merchandise products to ensure a full, fresh, and visually compelling store.
- Complete FIFO rotation and maintain accurate labeling and pricing.
- Keep the store clean, organized, and customer‑readyat all times.
- Support planogram changes, promotional sets, and daily recovery routines.
3. Inventory Support
- Assist with receiving and processing deliveries with care and accuracy.
- Maintain back‑stock organization and communicate low stock or product issues promptly.
- Follow shrink‑prevention practices and report concerns to leadership.
4. Freezer & Cold Environment Work
- Confidently work in cold temperatures (walk‑infreezer) to pullproducts, organize stock, and execute counts.
- Adhere to food safety, sanitation, and freezer safety guidelines.
5. Cash Handling & Opening/Closing Routines
- Operate the POS with accuracy; process transactions, returns, and exchanges.
- Perform opening and closing duties when leadership is not present,includingregister counts,cash pulls,safe drops,store walkthroughs for readiness and safety
- Follow all cash handling SOPs with precision and integrity.
6. Team Collaboration & Support
- Work closely with Team Leaders to execute daily priorities and meet store goals.
- Participate in training, product knowledge sessions, and new processes.
- Actively participate in ongoing training and development to strengthen product expertise, selling capability and consistency in execution.
- Support a positive, inclusive team culture where everyone feels valued.
Qualifications:
- 1year ofretail, grocery, hospitality, or food experiencerequired.
- Strong customer service skills with enthusiasm for food and culinary exploration.
- Ability to work in fast‑paced environments and manage multiple tasks.
- Comfortable working in extremely cold temperatures.
- Ability tolift upto 50lbsand stand/walk 8–10 hours.
- Flexible scheduling (mornings, evenings, weekends, holidays).
- Basic math skills for cash handling; POS experience a plus.
Values & Behaviors:
We look for Sales Associates who:
- Show determination and urgency in serving customers.
- Engage with humility, sincerity, and pride in the Wild Fork brand.
- Demonstrate discipline and ownership in every task.
- Work respectfully as part of a team.
- Stay curious about products, cooking, and customer needs.
Benefits:
- Medical, Dental,& Vision Insurance
- Health Reimbursement Account, Flexible Spending Accounts, Behavioral Health Matters Program, Live Health Online (Virtual Care)
- Monthly Bonus Plan
- 401(k)and Company Match
- PTO:Vacation, Sick,Birthday PTO
- Culinary Perks: CulinaryTraining, Chew on This–Monthly Product Giveaway,Wild Chef –Monthly Allowanceto Shop in Store
- Ongoing Development: Mentorship Program, Better FuturesProgram (free community college)
- Optional Perks: Fin Fit – FinancialResources, Discounts (cars, cell phones, services & more),EmployeeReferralBonusProgram
EOE, including disability/vets