Position Title: | Receptionist
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Department: | Office |
Reports To: | Office Manager |
FLSA: | Non - Exempt |
Position Summary |
Directs and coordinates all product related data, office forms and outside contacts. |
Primary Responsibilities |
- First point of company contacts
- Coordinate mail shipment
- Ordering office supplies, printing of Milk house Cards, Envelopes, BOL’s and Labels
- Data Entry
- Answering phones and routing calls
- Backup for other office personnel
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SQF (Safe Quality Food) Compliance |
It is the responsibility of every employee to ensure that Chula Vista Cheese Company’s food safety and quality management system complies with food safety regulations and SQF compliance. In turn, our customers are assured that the product has been produced, processed, prepared, and handled according to the highest possible standards.
All employees are required to comply and promote compliance with Chula Vista Cheese Company’s food safety program and polices, including but not limited to:
Hazard Prevention: Help to keep all work areas clean and free of unsafe obstacles. Educate: Educate yourself and others on the correct standard operating procedures for the task you are responsible for. Accountable: It’s your responsibility to understand and comply with the Company’s SQF policies and procedures Report Food Safety Issues: It is your responsibility to communicate any food safety and quality problems to your supervisor to initiate action. Training:Attend all required training and pass all necessary knowledge or skillbased evaluations.
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Key Activities |
- Answer phones and direct calls
- Prepare shipping labels, example - Fed ex and Applied Science
- Process visitors
- Pull cheese reports, check for accuracy.
- Input data in charts and programs (Cheese Chart, production report, ect.)
- Process cheese orders / shipments in D365
- Ordering of all office supplies in an accurate and timely manner
- Follow all position related GMP’s, sanitation procedures, and quality procedures as set forth by QA and/or supervisors
- Responsible for following Safety (OSHA) regulations and procedures.
- Responsible for complying to all Safe Quality Food (SQF) polices/procedures and requirements for position.
- Provides coverage for other office positions as needed.
- All other duties as assigned by Supervisor.
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Performance Metrics |
- All necessary office supplies are available
- Documentation and Data Entry is accurate
- Positive customer contact
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Key External Interface |
- Producers
- Customers
- Salesmen
- Visitors
- Truckers
- Contractors
- Auditors
- Milk Haulers
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Key Internal Interface |
- Plant Manager
- Supervisors
- Field Representative
- Office Personnel
- Plant employees
- Maintenance Personnel
- Chicago & Arena V&V staff
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Skills Required |
- Good written and verbal communication
- Basic math
- Ability to work independently and meet deadlines
- Good problem solving / decision making skills
- Good public relation skills
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Necessary Experience |
- Microsoft Office experience
- Knowledge of office machines
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WORK ENVIROMENT & PHYSICAL REQUIREMENTS
The work environment for this role is typically an office setting, with most tasks performed at a desk using a computer. Daily responsibilities involve extended periods of sitting, frequent use of a computer, keyboard, and mouse for data entry, analysis, and report generation. Occasional need to lift or carry documents or files weighing up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
V&V Supremo Foods is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are committed to providing a fair and inclusive environment where all employees and applicants have equal opportunities to succeed