GENERAL PURPOSE
Perform varied administrative activities, under general supervision, in support of individuals and/or a business area. Draft and prepare documents, schedule meetings or appointments, organize and maintain paper and electronic files, and manage and maintain calendars and schedules. Serve as a knowledgeable resource for questions regarding individuals and/or business areas being supported.
JOB DUTIES AND RESPONSIBILITIES
· Answer telephones, give information to callers, take messages, or transfer calls to appropriate individuals
· Schedule meetings or appointments and update calendars
· Arrange staff meetings; coordinate in-office and offsite meetings, lunches, and events as needed
· Handle incoming and outgoing mail and faxes
· Make copies of correspondence and other printed material
· Compose, assemble, review, edit, and maintain documentation such as spreadsheets, presentations, emails, memos, reports, and other materials while ensuring grammar, punctuation, spelling standards, and internal style guidelines are maintained
· Produce and distribute scheduled and ad-hoc reports
· Perform basic bookkeeping (expense reporting, invoice processing)
· Maintain databases and filing systems, whether electronic or paper
· Operate office equipment such as fax machines, copiers, and phone systems, and uses computers for spreadsheet, word processing, database management, data entry, and other applications.
· Order and maintain inventory of appropriate office and meeting supplies
· The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
EDUCATION AND EXPERIENCE
· High school diploma or equivalent
· 1 to 3 years of receptionist or administrative work experience
· Certification and/or License – may be required during course of employment
KNOWLEDGE, SKILLS, AND ABILITIES
· Proficiency with Microsoft Office Suite and company computer systems
· Able to demonstrate customer service skills in a courteous, professional, and helpful manner
· Able to respond courteously and efficiently to inquiries, complaints, and requests
· Able to communicate clearly and effectively, both verbally and in writing
· Able to interact positively and work effectively with others (interpersonal skills)
· Able to maintain confidentiality of information
· Able to problem solve
· Able to work with accuracy and attention to detail
· Able to multi-task
· Able to organize time, energy, and resources effectively to achieve goals (i.e., organizational skills)
· Able to perform tasks and duties under general supervision
· Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans