An established leader in high-end industrial packaging equipment manufacturing is seeking an experienced
Field Service Engineer. This role uses a facility in the
Greater Philadelphia, PA areaas a home base, with extensive domestic travel (
50%+) to customer sites to install, repair, and optimize industrial packaging machinery. When not traveling, candidates must report to the local facility daily. This is a full-time, non-remote position.
Principal Responsibilities- Install, repair, maintain, and train customers on proprietary machinery.
- Diagnose technical issues, troubleshoot, and implement solutions on-site and remotely.
- Program components and run Factory Acceptance Tests (FATs).
- Assist with the commissioning, start-up, and preventive maintenance of new equipment.
- Collaborate with internal engineering and quality teams to report upgrade opportunities.
- Produce detailed service reports and maintain technical documentation, wiring diagrams, and manuals.
- Support spare parts identification, ordering, and inventory management.
- Ensure strict compliance with safety protocols and industry regulations.
Required Competencies & Qualifications- Technical Experience:Experience with Allen-Bradley / Rockwell Automation software; integration experience across hardware, software, and controls preferred.
- Industry Knowledge:Strong mechanical and electrical background with industrial packaging machinery.
- Education & Experience:
- HS Diploma or Associate's Degree in Mechanical, Electrical, or Engineering fields with10+ yearsof field service experience,OR
- Bachelor's Degree in Engineering, Mechanical, or Electrical fields with5+ yearsof field service experience.
- Licensure:Valid driver's license required.
Work Environment & Physical Demands- Travel:Minimum 50% domestic travel required.
- Physical Requirements:Ability to walk, climb ladders, stand, stoop, kneel, and perform heavy lifting (unassisted up to 100 lbs., average lift under 20 lbs.).
- Environment:Exposure to client facilities across food, agriculture, pharmaceutical, and nutraceutical industries. Standard office environment when on-site at headquarters.
Position Type & Schedule- Full-time, salaried non-exempt role with overtime requirements.
- Standard hours: Monday through Friday, 8:00 AM - 4:30 PM. Weekend work includes bonus pay.
Company offers health benefits, 401k & PTO
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