Job Description:The Parts Runner accurately sources & delivers parts and necessary equipment to all resident technicians & customers while providing excellent customer service at all times.
- Accurately pulls parts to fill technician and customer orders.
- Parts delivery in field, technician, other FARMPOINT locations or customer location while always providing excellent customer service.
- Supports Parts Department in filling and putting together customer and technician parts orders timely and accurately.
- Acts as back up to Parts Department in pulling and scheduling freight shipments timely.
- Support shipments and receiving of parts for internal and external customers.
- Assists both internal and end customers and service personnel with parts look up and parts orders.
Note: This position includes regular travel by parts van; valid driver's license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.
Your profile:- High School diploma or equivalent required.
- Associate's degree in related field or equivalent experience, preferred, not required.
- 2+ years parts or parts sales and / or counter experience desired.
- Working knowledge of CLAAS parts, a plus.
- Warehouse & part delivery experience preferred.
- Farm background desirable.
- Ability to read and interpret parts and machine schematics desirable.
- Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
- Excellent oral and written communication skills both technically and professionally
- Excellent customer service skills.
- Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
- Valid driver's license verifiable safe driving history / ability to safely operation a motor vehicle.
- Ability to multi-task and follow through with defined tasks.
- Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with a strong attention to detail.