Job Overview:
The Sr Manager Enterprise Data Management is responsible for leading the strategy, governance, quality, and operational management of enterprise master data across the organization's Natural and Conventional businesses. This role oversees the end-to-end lifecycle management of product, costing, freight, and related operational data while ensuring consistency, accuracy, compliance, and scalability across multiple business systems.
The position leads internal teams and Business Process Outsourcing (BPO) partners responsible for data maintenance and operational execution, driving standardized processes, service excellence, and continuous improvement. Acting as a key liaison between business stakeholders, technology teams, and external partners, this leader ensures enterprise data supports business growth, operational efficiency, and exceptional customer experiences
What does it mean to be part of our Information Technology Team?
A role in Information Technology at UNFI involves being a part of the transformation of food for all through many innovative technology products such as myUNFI, our customer ordering platform or our warehouse management systems that optimize service. You will have an opportunity to be a part of the technology journey to transform food for all through collaboration and building solutions across teams that directly contribute to our OneUNFI strategy. Roles include network automation, infrastructure unification and modernization, data services and analytics, and digital offering.
Job Responsibilities:
Lead the enterprise governance, quality, and operational management of product, costing, freight, and related master data across the Natural and Conventional business segments.
Direct internal and BPO teams responsible for item setup, data maintenance, and ongoing master data administration across multiple business systems.
Establish and maintain data governance policies, standards, controls, and performance metrics to ensure data accuracy, consistency, compliance, and operational effectiveness.
Drive continuous improvement initiatives that enhance data quality, streamline processes, increase automation, and improve service delivery across the enterprise.
Partner with Technology, Merchandising, Procurement, Supply Chain, Finance, and Operations teams to align data management priorities with strategic business objectives.
Serve as the primary escalation point for complex data, supplier, and operational issues, ensuring timely resolution and minimal business disruption.
Manage relationships with external partners and BPO providers, including service-level performance, governance practices, and continuous improvement opportunities.
Provide leadership, coaching, and development for high-performing teams while keeping senior leadership informed of key performance indicators, risks, challenges, and opportunities impacting enterprise data operations.
Job Requirements:
Education/ Certifications:
Bachelor's degree in Business, Supply Chain, Information Management, Finance, Operations, or related field
Experience:
Minimum of 5-7 years of people leadership, product management, business operations, data management, or financial management experience.
Minimum of 5 years of progressive management experience leading teams and/or large-scale operational functions.
Experience with SAP ERP implementations.
Experience leading enterprise data governance, master data management, or related operational disciplines.
Experience managing outsourced or BPO operational teams.
Strong knowledge of product, supplier, costing, freight, and supply chain-related business processes.
Demonstrated success leading cross-functional initiatives and driving organizational change.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and stakeholder management abilities.
Preferred:
Experience within wholesale distribution, grocery, retail, consumer products, or supply chain organizations.
Experience with ERP, MDM, PIM, procurement, and supply chain technology platforms.
Experience leading Global Data Synchronization Network implementation and experience with GS1 standards and best practices.
Knowledge/Skills/Abilities:
Ability to lead teams and meet operational excellence requirements.
Continuous Improvement and LEAN skillsets and acumen.
Customer focus and enterprise-wide collaboration.
Data acumen and the ability to make sound data driven decisions.
Change leadership and the ability to bring teams together and transition operations and teams.
Talent development and the ability to develop talent through feedback, coaching, and performance.
Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
Work Environment:
Remote Role:
This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.
Physical Environment/Demands:
Office Roles:
Most work is performed in a temperature-controlled office environment.
Incumbent may sit for long periods of time at a desk or computer terminal.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
Stooping, bending, twisting, and reaching may be required in the completion of job duties.
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
About UNFI: We are North America?s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more:Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI
Benefits: Competitive 401k, Flexible PTO, Remote, Health benefits
first of the month following 30 days of employment, mentorship program/developmental opportunities.