Quality Manager
The Quality Manager will establish and build a Quality Management System (QMS) from the ground up and serve as the senior owner and single point of accountability for product quality, compliance, and continuous improvement across our supply chain. This is a hands-on, high-ownership role for someone who has built or significantly matured aQMSinside aVMS, dietary supplement, or consumer health manufacturing environment, and who is energized by working closely with contract manufacturers, third-party labs, R&D, and operations to ship products that meet the highestcGMPand certification standards.
This role sits at the intersection of compliance discipline and operational pragmatism. You will set the standard, write the playbook, and partner cross-functionally to make quality a competitive advantage.
Key Duties & Responsibilities:
QMS& Documentation Ownership
- Establish, build, and continuously improve Quality Management System (QMS) from the ground up, including all Standard Operating Procedures (SOPs), policies, and supporting infrastructure.
- Establish and manage change control, deviation management, and Corrective and Preventative Action (CAPA) processes.
- Build a scalable documentation architecture that supports rapid product expansion without sacrificing rigor.
Lot Release & Compliance
- Own all quality documentation, including batch records, Certificates of Analysis (COAs), and product specifications, ensuring audit-readiness at all times.
- Conduct detailed batch documentation and testing review to approve, hold, or reject lots, guaranteeing compliancecGMP(21CFRPart 111) and applicable certification standards.
- Maintain inspection-readiness forFDA, state regulators, and third-party certifying bodies.
Testing & External Partnerships
- Serve as the primary point of contact for third-party labs (e.g., Light Labs) for testing plans, method validation, and data review.
- Manage ongoing compliance with certifications such asNSFCertified for Content, including annual audits, surveillance visits, and corrective actions.
- Evaluate andonboardnew testing partners as the product portfolio grows.
Manufacturing Quality & Continuous Improvement
- Partner with contract manufacturers to monitor product quality, yields, and trends, and drive accountability for performance against specifications.
- Lead quality investigations (consumer complaints, deviations,OOSresults) and ensure corrective actions are implemented, verified, and documented.
- Conduct supplier and contract manufacturer qualification, audits, and ongoing performance management.
Cross-Functional Quality Leadership
- Collaborate with R&D on new product scale-up, specification development, and validation.
- Partner with Marketing and Legal on compliance language, structure / function claims, and labeling review.
- Use consumer feedback (CX) and complaint data to drive continuous process and product improvements.
- Act as the internal voice of quality and compliance in cross-functional decision-making.
Salary
$100,000
120,000
Benefits Available
Requirements / Skills:
- Experience: 5+ years of progressive Quality experience inVMS, dietary supplements,nutraceuticals, food, or consumer health manufacturing, with meaningful time spent owning aQMS.
- Regulatory fluency:Deep working knowledge of 21CFRPart 111 (cGMPfor dietary supplements),FSMA/21CFRPart 117 where applicable,FTClabeling and claims requirements, and applicable state regulations.
- Contract manufacturing experience:Direct, hands-on experience working with contract manufacturers (CMs/ co-mans) is strongly preferred. You know how to set quality expectations with external partners, audit them, and hold them accountable to specifications without owning the line yourself.
- Manufacturing fluency:Comfortable in the plant, on the floor, and in the data; able to translate observations into specifications,SOPs, and corrective actions.
- Certifications experience:Track record of owning and successfully closing certification audits (NSF, Informed Sport,USP, Organic, or similar).
- Packaging & label regulatory expertise:Regulatory expertise spanning product, label, and packaging compliance. Able to independently validate packaging and labeling against retailer and certifying body requirements (e.g.,WERCSmart,NSFCertified for Content, Prop 65,FDAlabeling), and partner with R&D, Marketing, and Legal to keep claims, ingredient panels, and packaging artwork compliant as the portfolio expands.
- QMStoolkit:Strong command of change control,CAPA, deviation management, document control, and supplier qualification.
- Operating style:Pragmatic, builder mindset. You can write the SOP, run the investigation, and brief theCEO. You raise the bar without slowing the business.
- Communication:Clear, structured communicator who can translate compliance complexity for non-technical partners across R&D, Marketing, Legal, and Operations.
- Education:Bachelor?s degree in scientific discipline (Chemistry, Biology, Food Science, Chemical Engineering, or similar). Advanced degree or QA/QC certifications (ASQ,CQA,CQE,CQM) a plus.
Nice to Have
- Experience in an early-stage or high-growthCPG/DTCbrand.
- Exposure togummies, powders, capsules, or functional beverage manufacturing.
- Familiarity withERP/QMSsoftware platforms (e.g.,NetSuite,MasterControl,GreenlightGuru,TrackWise).
- Experience supporting international expansion and associated regulatory requirements (Health Canada, EU, etc.).
**If you?d like to hear more about this opportunity and others we are currently working on, please contact MikeRibandoatmribando cps4jobs.com.
JO: 6.10.26BMR
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