IFS Technical Analyst - Erlanger, KY

Job Description

IFS Technical Analyst - Erlanger, KY

Position Summary:
The IFS Technical Analyst will be part of the Global Technology Organization which is responsible to maintain all ADM systems in operation with highest availability. The IFS Technical Analyst will be part of an IFS support team, consisting of internal and managed support team members, that analyze tickets raised by users and provide response/resolution or work with the concerned teams/ 3rd party providers to resolve the issues as the per the Operational/Service Level Agreement with the business. The individual will also be responsible to work with the user community, architects, developers and testers to build and deliver small enhancements and deliver projects in line with the global template design after alignment with the Solution Delivery organization.

Responsibilities:

• Assist in the implementation of IFS Applications in collaboration with cross-functional teams.
• Configure IFS modules according to business requirements and best practices, ensuring change documentation and user guides are maintained.
• Customize IFS Applications to enhance functionality and user experience.
• Provide ongoing technical support to end-users for IFS Applications, resolving issues and answering queries.
• Monitor system performance and troubleshoot errors, providing effective solutions.
• Collaborate with business analysts and developers to implement changes or system integrations with other business applications.
• Write and maintain SQL queries, scripts, and reports for data extraction and analysis and create and maintain technical documentation, change logs and deployment procedures.
• Assist in the development of custom reports and dashboards within IFS.
• Ensure system integrity, security, and data accuracy through regular audits and updates.
• Collaborate with Quality Assurance to prepare and execute validation documentation including ensure we comply Good Manufacturing Guidelines (EudraLex - Vol 4). This will involve helping with the creation and running of Operational Qualification (OQ) and Performance Qualification (PQ) scripts.
• Assist with ERP-related projects including upgrades, new module implementations and data migrations.
• Support internal and external audits by providing system documentation, validation records and demonstrating data integrity controls
• Assist in revalidation efforts following major upgrades, migrations or patches to the IFS system
• Actively contribute in efforts related to future state definition, roadmap and technical architecture design
• Mentor junior analysts and developers, promoting knowledge-sharing and best practices.
• Stay up-to-date with the latest IFS features and industry trends.
• Identify opportunities for process improvements and propose enhancements to system functionalities.

Qualifications/experience:

• Proven experience as an IFS Technical Analyst or in a similar technical role.
• Strong understanding of IFS Applications architecture and modules (e.g., Finance, Supply Chain, Manufacturing, etc.).
• Proficiency in SQL, database management, and data manipulation.
• Ability to create/interpret and update:
• Complex Oracle SQL statements
• IFS Custom Events (Oracle Database Triggers) and the CRIM functionality
• PL/SQL packages created by ADM outside of the main ERP solution
• Experience with software development and integration techniques.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to collaborate with various stakeholders.

Preferred qualifications/experience:

• IFS certification or relevant technical certifications.
• Experience with project management methodologies (e.g., Agile, Waterfall).
• Familiarity with programming languages (such as Java, .NET, or similar).
• Knowledge of additional ERP systems.
• Knowledge of:
  • Novacura Flow Connect
  • Loftware Cloud PMS (NiceLabel)
  • Freeway Cloud EDI

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:113490BR

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

$71,100.00 - $133,300.00

Salaried Incentive Plan

The total compensation package for this position will also include annual bonus

Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness- medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness- flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
• Mental and social wellness- Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.