ABOUT
Marx Brothers, Inc. is a family-owned company founded in 1919 in Birmingham, Alabama. Our focus on coconut has resulted in deep expertise and market leadership in the production and delivery of the country’s highest-quality coconut products. We have, through acquisition, expanded into the confectionery business adding candied fruit, fruit inclusions, sprinkles, and other toppers to our product line. In addition to private label offerings, we have also seen success with our own brands – most notably with the retail distribution of our emb? Organic and Coral Bay lines in the Retail, Food Service, and Ingredient Channels throughout the US. We are growing fast, and we are seeking a Customer Service Manager to help lead exciting new initiatives.
POSITION SUMMARY
The Quality Assurance Specialist supports the QA department's documentation, supplier quality, and customer-facing quality functions. This role assists with CAPAs and investigations, performs internal audits of assigned quality systems areas, and provides general support for quality systems efforts.
Essential Duties and Responsibilities
· Provide documentation support, including supplier documentation collection and review, Certificate of Analysis (COA) creation, and customer support requests
· Assist with Corrective and Preventive Actions (CAPAs) and quality investigations
· Support supplier review and qualification activities
· Perform ongoing internal audits of assigned areas of the quality systems
· Support review of nutritional panels, identity claims, and other customer-based requirements for specific products
· Spend regular time on the plant floor (approximately 10–20%) to support audits, training, and quality culture-building
· Perform additional duties as assigned
Required Qualifications
· Bachelor's degree: Food Science or a related field preferred; equivalent combination of education and relevant experience will be considered
· 2+ years of quality assurance experience in a regulated industry; food safety and food manufacturing preferred
· Strong documentation, organizational, and follow-up skills
· Basic proficiency in Microsoft Office applications and standard documentation/quality systems
Preferred Qualifications
· Familiarity with SQF, HACCP, or other food safety systems
· Familiarity with GMPs, preventative controls, sanitation programs, and food safety regulations
· HACCP and PCQI certification (company will sponsor certification if not already held)
· Experience supporting SQF, Organic, SMETA, Kosher, or customer audits