Position Summary
Agata & Valentina, a specialty food market in New York City, is seeking a dependable and customer-focused Deli Associate to join our team. The Deli Associate is responsible for assisting customers, preparing and packaging deli products, maintaining departmental standards, and supporting a clean, organized, and efficient work environment. This is a hands-on role in a busy food retail setting, ideal for someone who enjoys working with customers, takes pride in food quality, and can work well as part of a team.
Essential Duties and Responsibilities
• Assist customers with deli selections, preparation questions, special requests, and product
recommendations.
• Prepare, package, label, weigh, and rotate deli products according to department standards.
• Restock displays throughout the shift, checking product freshness, expiration dates, signage,
and overall presentation.
• Use scales, slicers, utensils, and other department equipment safely and properly after
training.
• Maintain cleanliness, sanitation, and organization of the deli counter, workstations,
equipment, and surrounding areas.
• Follow company procedures, food safety requirements, and Department of Health
guidelines.
• Assist with receiving and inspecting incoming products for quality, quantity, and spoilage.
• Communicate customer concerns, product issues, or department needs to the Department
Manager or Assistant Department Manager.
• Maintain reliable attendance and availability for scheduled shifts, holidays, extended hours,
and occasional shift coverage when needed.
• Perform other related duties as assigned by management.
Qualifications, Skills and Experience
• 1–2 years of deli, food service, grocery, or related customer service experience preferred;
however, we are willing to train the right candidate with strong customer service skills, and a
positive attitude.
• Customer service experience preferred.
• Friendly, professional, and team-oriented approach.
• Ability to work efficiently in a fast-paced customer service environment.
• Attention to detail when preparing, weighing, labeling, stocking, and rotating products.
• Willingness to learn deli products, ingredients, preparation methods, and department
procedures.
• Ability to follow food safety, sanitation, and workplace safety standards.
• Basic math skills, including working with weights and measurements.
Physical Requirements
• Ability to stand and walk for extended periods during the shift.
• Ability to lift up to 30 lbs.
• Ability to bend, reach, and handle food products and department supplies as needed.
Job Description
Company: J.A.V. Food Corp d/b/a Agata & Valentina
Location: New York, NY 10075
Job Type: Full-Time, In-Person
Compensation: $17/hr. - $18/hr.
Reports To: Deli Department Manager and Assistant Department Manager
Benefits
• Comprehensive health, dental, and vision insurance
• 401(k) with employer match
• Paid time off, including vacation, sick leave, and holidays
• Employee discounts
• Ongoing training, mentorship, and professional development opportunities