Job Description: The Parts Counter Sales position promotes and sells parts to all customers, both external and internal, while providing excellent customer service at all times.
- Fills and puts together customer and shop parts orders timely and accurately.
- Provides excellent customer service to inside and outside customers needing parts and service.
- Assembles new hydraulic hoses and repair old ones as required.
- Pulls, coordinates, and schedules freight shipments timely.
- Ships and receives parts for customer orders / ships and receives equipment as required.
- Assists customers and shop personnel with parts look up and parts orders.
- May be required to assist efforts in the service department during non-peak periods.
- Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.
Note: This position includes occasional travel by auto; valid driver s license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.
Your profile:- High School diploma or equivalent required.
- Associate s degree in related field or equivalent experience, preferred.
- 2+ years parts or parts sales and / or counter experience desired.
- Working knowledge of CLAAS parts, a plus.
- Warehouse experience preferred.
- Farm background desirable.
- Ability to read and interpret parts and machine schematics desirable.
- Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
- Excellent oral and written communication skills both technically and professionally
- Excellent customer service skills.
- Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
- Valid driver s license verifiable safe driving history / ability to safely drive a motor vehicle
- Ability to multi-task and follow through with defined tasks.