Job ID: R2000613310Job Description:As a Production Specialist, you will collaborate with stakeholders from Design, Copy, Merchandising and Account Management teams to successfully build and optimize website journeys and on-site experiences using the Contentful Content Management System (CMS). Once published, you will use a strong attention for detail to perform quality assurance checks on the newly built content journeys you've launched across Loblaw owned Grocery and Shooppers Drugmart websites and apps. This role will collaborate with internal and external stakeholders to ensure campaign content launches on-time and provides the best online customer experience.
What you'll do- Building website journeys using the Contentful CMS platform, performing quality assurance checks to ensure site journeys and components go live at specified times and dates
- Project coordination with various design, copy and vendor account management teams
- Use project management tools to manage project timeline workflows
- Support campaign briefing processes using subject matter expertise of Contentful CMS capabilities and maintain positive working relationships with stakeholders
- Advocate and promote better customer shopping journeys, SEO and accessibility best practices
- Identify and raise website bugs or new features with Production Lead and Tech teams for intake and consideration to increase efficiencies
- Implement analytics tagging for content and marketing promotions
Does this Sound like you?- You are a problem solver at heart - you excel at finding answers and clarification for new assignments
- You are an expert at mastering web tools. You have used various Content Management Systems and have a knack for picking up new platforms and continuous optimization
- You live and breathe digital work and/ or project management and know how to get work done autonomously in a fast-paced environment
- Excellent communication, desire to learn stakeholder personalities and a positive team-oriented mindset are at the core of the way you work
- Strong time management, attention to detail and prioritization skills
- You are aware of accessibility standards and SEO best practices
- Experience with Contentful is a bonus.
- Experience with Project Management methodologies and tools (Jira, Slack) is a bonus
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People. If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.